Accessibility

TR Warszawa undertakes to ensure the accessibility of trwarszawa.pl webpage (together with its subdomains) in accordance with the provisions of the Act of April 4th, 2019 on digital accessibility of websites and mobile applications of public entities. Declaration of accessibility applies to the trwarszawa.pl website.

Data of the publication of the website: 2020.11.27. Date of the last major update: 2020.11.27

The website is partially compliant with the Act on digital accessibility of websites and mobile applications of public entities. The website is noncompliant with regard to the following:

no alternative description for the image content – descriptions will be gradually added in the process of implementation of the new version of the website

no audio description and/or subtitles for some of the video content – adding them would be an excessive burden for the public entity size of the text cannot be resized and contrast of the website cannot be changed – these functionalities will be implemented by the end of 2020 (lack of these functionalities results from the schedule of the website update)no transcription/OCR of some of the scanned documents – full digitalization of documents would be an excessive burden for the public entity.

This declaration was completed on 2020.11.27. The declaration was drawn up on the basis of a self-assessment conducted by the public entity.

Standard keyboard shortcuts can be used on this website.

Feedback and contact details

Please contact us if there is a problem with digital accessibility of the website by persons with visual or hearing impairment. TR Warszawa’s accessibility leader is: Anna Rochowska, e-mail address:  anna.rochowska@trwarszawa.pl or edukacja@trwarszawa.pl. Audience development department (e-mail address: drp@trwarszawa.pl) is responsible for editing and running the website. Ticket offices can be contacted by phone: +48 22 480 80 08.

TR Warszawa’s office can be contacted by phone: +48 22 480 80 01 an via e-mail: sekretariat@trwarszawa.pl. These contact details can also be used to apply for information that has not been made available or to submit complaints about any lack of accessibility.

Everyone has the right to request that a digital website, mobile app or any part of it be made accessible. You can also request information to be shared by alternative means, for example by reading a digitally inaccessible document, describing the content of a movie without audio description, etc. The request should include personal details of the requester, an indication of which website or mobile application is involved and the preferred means of contact. If the requester requires information by alternative means, a preferred method should be specified. 

A public entity should execute the request without delay, no later than 7 days after the date of request. If this deadline cannot be met, the public entity shall immediately inform the requester about the date when the request shall be fulfilled, however the new deadline must be met no later than within 2 months from the initial date of request. If providing digital accessibility is not possible, a public entity may propose an alternative way of accessing the information.

In the event that a public entity refuses to comply with a request for accessibility or an alternative way of accessing the information, the requester may file a complaint. 

Once the above-mentioned procedure has been exhausted, an application may also be filed with the Ombudsman.

Architectural accessibility

TR Warszawa / Marszałkowska 8 Stage

Address, directions

TR Warszawa, 8 Marszałkowska Str., Warsaw

In front of TR Warszawa there are two parking spaces designated for disabled people with disabilities

Bus/tram stop: pl. Unii Lubelskiej

Bus lines: 119, 131, 138, 167, 168, 222, 422, 501, 519.

The lines are operated by low-floor vehicles 

Tram lines: 4, 10, 14, 18, 35.

Distance from the pl. Unii Lubelskiej  stop to the theatre’s entrance is 300 m.

If you need more information, please contact:

Anna Rochowska: 533 380 173
Ticket office: 22 480 80 08
Education team: edukacja@trwarszawa.pl

Entrance to the theatre

There are four entrances to the theatre: main entrance – to the ticket office and the auditorium, back entrance – directly to the workshop hall, two entrances to the restaurant.

The main entrance, from Marszałkowska Street, is marked with a TOTUPOINT digital marker that informs users of TOTUPOINT system about the location of the theatre’s entrance.

At the main entrance there is a step (less than 9 cm high). The door is made of glass, double leaf, and opens manually in both directions (to the inside and outside). One of the door leafs is 74 cm wide and may be too narrow for a person using a wheelchair. Due to this fact, before any events with audience present, the other door leaf will be opened. If for any reason it was closed, on the right side of the glass door there is an intercom available that allows for the porter to be summoned.

Upon entering the theatre, the path on the right leads to a ticket office located in the upper foyer (behind a 70-cm-high counter), while the slope on the left leads to a cloakroom and a lower foyer, where an entrance to the auditorium is located. There are no steps to climb. Due to the fact that there are no handrails throughout a short distance of the foyer, where the floor is not yet level – the ushers are ready to provide assistance in reaching the cloak room.

The back entrance, through the theatre’s parking – directly in the workshop hall – is not available for the audience on a regular basis. It is possible to set up wheelchair rails on the stairs leading from the upper foyer (inside the theatre) to the workshop hall. Due to limited accessibility of the workshop hall, please contact the theatre.

Entrance to the restaurant is located at the sidewalk level and the main door is 85 cm wide. This is a sufficient width for a person using a wheelchair, however the clearance is limited by a counter, thus preventing a person in a wheelchair to enter the restaurant from the street side. The other entrance to the restaurant, without any steps, is located form Emila Zoli Street. The third entrance to the restaurant in located inside the theatre.

Moving around the theatre

In the main section of the theatre there are two floors available to the audience, connected by slopes.

Upon entering, the path on the right leads to a ticket office located in the upper foyer (behind a 70-cm-high counter), while the slope on the left leads to a cloakroom and a lower foyer, where an entrance to the auditorium is located. There are no steps to climb. Due to the fact that there are no handrails throughout a short distance of the foyer on -1 level, where the floor is not yet level – the ushers are ready to provide assistance in reaching the cloak room.

Inclination of the slopes between the entrance level and the balcony level and between the balcony level and the restaurant level is 4% and 10%, accordingly (acceptable). Inclination of the slope between the entry level and the -1 level, where the entrance to the auditorium is located, is approx. 13%. Due to quite high level difference and lack of breakdown of the slope into shorter distances separated by landings, the slope may be too steep for some persons using a wheelchair. Handrails are available only in the lower part of the slope leading to level -1.

Ticket office and the cloakroom

In the theatre there is a ticket office and a cloakroom. The ticket office’s window is placed 70 cm from the floor. The cloakroom’s counter is 90cm high. The theatre offers discounted tickets to persons with disabilities, among other. A person with a service dog is allowed to enter and the working animal can be provided with a bowl of water, both in TR Warszawa and in the restaurant.

The stage


In the auditorium, in the front row, there are available seats to persons using a wheelchair. The room is equipped with an induction loop. The theatre is equipped with a system of receivers for simultaneous interpretation and/or audio description. In the auditorium there is a screen that has already been used for delivery of an alternative text. During the performances with audio description, the lector can occupy a designated chamber. There is also a designated spot where a sign language translator may be located. On selected days we invite you to performances with audio descriptions and surtitles for persons with a hearing impairment.

The workshop hall

The workshop hall is used for workshops and exhibitions. The seats may be rearranged and dedicated spots for people using wheelchairs can be designated. An induction loop may be installed in the hall. Theatre is equipped with a system receivers for simultaneous interpretation and/or audio description. In the hall there is a screen that has already been used for delivery of an alternative text. There is also a designated spot where a sign language translator may be located. On selected days we invite you to theatre workshops with translation into a Polish Sign Language.

The Cool Cat TR – adjacent restaurant

Some of the restaurant’s tables comply with the standards for people using wheelchairs. The counter is 90 cm high, therefore it is deemed inaccessible to people using wheelchairs.  However, a waiter service is provided.

Toilets in the theatre and the restaurant

A toilet adapted for the needs of a person in a wheelchair is located in the upper foyer, across the ticket office. There is 140cm x 150cm maneuverable space in the theatre’s bathroom. The toilet located in the restaurant is spacious.

Lighting and emergency systems

Lighting in the passageways may be too dim for persons with impaired vision. The emergency system is acoustic only, without visual signals, therefore emergency signals will not be noticeable for deaf people. The elements that are the most important to the audience (entrance to the auditorium and toilets) are marked with labels in Braille system. The ushers are there to provide assistance.

TR Warszawa / ATM Studio Stage

Address, directions, entrance

Address: 384 Wał Miedzeszyński Str., Warsaw

Bus stop: Jeziorowa 01

Bus line: 146

Distance between the bus stop and TR Warszawa/ATM Studio is approx. 300 m. A pedestrian crossing is located north from the bus stop.

In TR Warszawa/ATM Studio the theatre rents one stage from a number of halls housed in the building. Entrance to the building is possible through door marked with the theatre’s logo (above the door). It is located form the side of Wał Miedzeszyński Street (western side)

The building is fully accessible for people with disabilities. She stage is at the ground floor. The building is equipped with lifts which complies with the standards for people with disabilities. Toilets in the building are adapted to the needs of people with disabilities. The ticket office (counters of which are 70cm and 90cm high) is located on the right from the entrance, and behind the ticket office there is a cloak room. 

Induction loop

In the auditorium there is a portable induction loop system installed (in both venues). The theatre is equipped with a system of receivers for simultaneous interpretation and/or audio description. In the auditorium there is a screen that has already been used for delivery of an alternative text. There is also a designated spot where a sign language translator may be located. On selected days we invite you to theatre workshops with translation into a Polish Sign Language. 

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